Here are 8 frequently asked questions for Carolina Renovations & Maintenance, covering their services, credentials, and project process.
1. What types of renovation and maintenance services do you offer?
We offer comprehensive General Contracting services, including Residential and Commercial projects. Our specialties include full-service Kitchen and Bathroom Renovations, home Additions, Deck/Patio/Sunroom building, Attic/Basement Conversions, and general Exterior Renovations and Repairs. We also provide General Maintenance services.
2. What is your experience and are you licensed and insured?
Carolina Renovation & Maintenance is a premier general contractor based in Garner, NC, with over 20 years of experience in the construction industry. Yes, we are a fully licensed North Carolina General Contractor and carry all necessary insurance and credentials for your peace of mind.
3. What areas do you serve?
We primarily serve the Triangle Area of North Carolina (Raleigh, Durham, Chapel Hill), including Wake County and surrounding cities.
4. Do you handle the necessary permits and inspections for my project?
Yes, as a professional general contractor, we will manage the entire permit and inspection process for your renovation or construction project, ensuring all work is compliant with local building codes.
5. What is your process for starting a project?
Our process typically begins with a free consultation to discuss your vision, budget, and design ideas. We then move to detailed planning, material selection, and providing a comprehensive proposal before starting the construction phase.
6. How do you handle project timelines, communication, and unexpected changes?
We provide a detailed, phase-based project timeline and payment schedule upfront. We assign a dedicated team/supervisor to maintain clear and consistent communication throughout the project. We use a formal Change Order process for any unforeseen issues or client-requested modifications to ensure full transparency regarding costs and schedule adjustments.
7. Do you offer a warranty on your work?
Yes, we stand behind the quality craftsmanship of our work. We provide a warranty on our labor, and all materials used are covered by their respective manufacturer warranties. We will discuss the specific terms for your project in the contract.
8. Do you work with both residential homeowners and commercial clients/property managers?
Yes, we have extensive experience and dedicated divisions for both residential custom renovations (like kitchens, baths, and additions) and working with multi-family property owners and managers on large-scale rehabilitation projects and maintenance work.